[CLClist] Grey House Preview books

[Strohm, Shelley J]

I did reply to Hali off-list, but since we are discussing this on-list,
here is what I sent her:

I've had this experience with Grey House in two libraries that I've been
at - in the first one the Director (not me) just kept the books and said
"thank you very much for the gift".  In the second (I was the Director),
I sent them back after I call them and told them "don't do that again".
Grey House does some great books, but their business practice could us
some work.

Shelley Strohm
Director of Library Services 
Housatonic Community College
900 Lafayette Blvd.
Bridgeport, CT 06604
203-332-5072
-----Original Message-----
From: clclist-bounces at ctlibrarians.org
[mailto:clclist-bounces at ctlibrarians.org] On Behalf Of
lyonsb at wilton.k12.ct.us
Sent: Friday, April 11, 2008 8:57 AM
To: clclist at ctlibrarians.org
Subject: Re: [CLClist] Grey House Preview books

I know Hali requested replies offlist, but I think this is important  
enough to send out to all.  I have received many calls from Grey  
House, and I always say no thanks.  This fall I received a reference  
book and a letter thanking me for my interest (I had none).  My aide  
called them to say we were not interested, and were sending the book  
back, which we did.  We have since received many harrassing phone  
calls requesting payment, and just this week I received a call, and my  
principal received a letter, from a collection agency!  I am furious,  
and finally reached the sales person at Grey House who promised to  
take care of the credit agency (she confirmed that we had indeed sent  
the book back).  I never want to hear from Grey House Publishing  
again.  -Barb Lyons

Quoting Hali Keeler <hkeeler at billmemorial.org>:

> excuse the cross posting
>
> I received a preview copy of a book from Grey House Publishing that   
> I neither asked for nor approved. The enclosed letter indicated that  
>  they had spoken with me, which they had not.
>
> I'd appreciate hearing off list from anyone who has dealt with this,  
>  and how, particularly from this publisher.
>
> Thanks
>
> Hali
>
>
> Hali Keeler
> Director
> Bill Memorial Library
> 240 Monument Street
> Groton CT 06340
> hkeeler at billmemorial.org
>
> Wherever you go, there you are
>
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